Tuesday, February 22, 2011

Sometimes being too safe is a mistake...

WAUGH!!

Boy do I have something to rant about: myself. I wanted to get my check and investment sheet tracked to Stenograph so I knew when they got it. I did the stupid of asking for 'Registered Mail' instead of 'Tracked Mail,' so not only did I waste $13 dollars for something I didn't want, but its also delayed the process of getting my machine ordered. Isn't that just peachy?

I checked my USPS tracking confirmation, which I was reportedly not supposed to get according to the lady I called, and it says that they tried to deliver it on a Saturday...um...Stenograph is in a business center. USPS should be smart enough to realize its not open! So I gave USPS a call, and guess what, I can't ask them to redeliver it. Stenograph has to call for it it, so the check I wrote is reportedly under lock and key until they pick it up. Stenograph has no idea how to fix the situation, and nobody is authorized to make that call.

I'm so happy that Stenograph is so on it and so polite. Not only did they put up with my screaming, irritating bird but they are also putting up with this huge mistake I made. I'm falling in love with Stenograph customer service as we speak. They are fantastic and so understanding.

So! Sometimes being too safe is a mistake. I just wanted to tracked so if anything comes up saying 'Oh we never received the check' I could find out who was responsible, but being as I never send mail any other way except the usual stamp and pop it in the mailbox I didn't know the registered mail details, and being as USPS is broke the guy who was at the counter didn't care to explain. So now my check is being safe guarded like it was from Fort Nox...

This sad panda needs a hug...Sob.

1 comment:

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